I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:
Homeostasis @ The Oasis 'REVOLVE' is My discounted monthly membership billing program. There is a 3 month commitment. You will be billed monthly for the time you choose and receive 1 monthly credit. Then schedule yourself online anytime. Additional time, massages, or "add-ons" can be added for an additional fee but discounted 10%-15% because you're a member! Unused sessions roll over for 6 months then expire. Memberships can be shared with one other person.
Early termination will result in a fee to strongly discourage this.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged $50. This amount must be paid prior to your next scheduled appointment.
If you are cancelling under 5 hours there's a charge of $75 to discourage this. Please give as much notice as possible.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged the full price for their “missed” appointment.
You may Cancel your membership anytime after for any reason, however Cancellations require 30 days notice by email and are effective within 10 business days after the 30 day notice period. Payments due prior to the effective date will be charged as scheduled. You will have those 30 days to use any remaining sessions. Unfortunately, any unused sessions will be forfeited at time of full cancellation.
Please Note. There are
on services rendered or not rendered. If you are not able to receive your service for any reason it will be added to your account credit or it can be gifted.
Thank you for understanding.
I reserve the right to revoke membership or services at any time for misconduct. You will be responsible for payment in full upon revocation of membership or service. We reserve the right to change pricing at any time upon reasonable notice. Should membership prices increase, you have the right to cancel membership without penalty during initial period following cancellation guidelines.
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6371 Preston Rd Suite 120 Frisco, TX 75034
Phone: (866) 256-2789 Email: Chloe@MassageArtz.com
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